Practice Policies
The Practice has a number of policies to ensure that we provide the best possible care for our patients. All patient information is processed in line with the General Data Protection Regulation 2016 ("GDPR"), and is treated with the strictest confidence.
Duty of Candour
As a provider of healthcare in Scotland our duty of candour responsibilities require us to publish an annual report of unintended or unexpected incidents that have occurred during the most recent financial year; this also applies if there have not been any incidents to include. A copy of the report can be obtained by contacting the practice, if required.
Feedback
We welcome feedback from patients; please contact us with your views, either in person, by post or by email using the practice contact details. We hope that you are happy with the service we provide; however, if you have a complaint please contact our receptionist, who will inform you of our complaints procedure.
The Practice has a number of policies to ensure that we provide the best possible care for our patients. All patient information is processed in line with the General Data Protection Regulation 2016 ("GDPR"), and is treated with the strictest confidence.
Duty of Candour
As a provider of healthcare in Scotland our duty of candour responsibilities require us to publish an annual report of unintended or unexpected incidents that have occurred during the most recent financial year; this also applies if there have not been any incidents to include. A copy of the report can be obtained by contacting the practice, if required.
Feedback
We welcome feedback from patients; please contact us with your views, either in person, by post or by email using the practice contact details. We hope that you are happy with the service we provide; however, if you have a complaint please contact our receptionist, who will inform you of our complaints procedure.